@define('title', 'Privacy Policy - Illegal Evictions') Illegal Evictions - Protect Your Rights
IE IllegalEvictions
Compliance Statement

Privacy Policy

Last updated: June 25, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and details your privacy rights under South African law, specifically the Protection of Personal Information Act (POPIA), No. 4 of 2013, and international standards such as the General Data Protection Regulation (GDPR).

1. Interpretation and Definitions

The terms used in this policy refer to personal data collected during the registration and service execution phases of our communication services. These include renter records, landlord details, and call detail records (CDRs) logged by the system.

2. Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we ask you to provide us with certain personally identifiable information (PII) that can be used to contact or identify you and the other party involved in your housing case. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Physical address, City, Province, and Postal code

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring active automated communications trails.
  • To perform our contract with you: The information you provide for both yourself (the Renter) and the Landlord is necessary to execute the daily communication blitz you have activated.
  • To contact You: To notify you by email, phone, or SMS regarding communication logs, payment status, or system alerts.

3. Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to comply with our legal obligations (such as tax and auditing requirements), resolve disputes, and maintain evidence trails for potential court cases.

4. Your Data Protection Rights (POPIA & GDPR)

Under POPIA and GDPR, you possess the following rights regarding your personal information:

  • Right to access: You have the right to request copies of your personal data stored in our systems.
  • Right to rectification: You can request correction of any inaccurate or incomplete details.
  • Right to erasure (Right to be Forgotten): You have the right to request that we delete or anonymize your personal information. In accordance with this, we provide a secure anonymization feature in the admin panel to replace all identifying details with generic placeholders (e.g. `[REDACTED]`).
  • Right to object to processing: You can object to our processing under specific legal conditions.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request data correction or deletion, contact us: